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Home Privacy Policy

Effective January 1, 2004, legislation dealing with personal privacy in the electronic age referred to as the “Personal Information Protection and Electronic Documents Act” (PIPEDA), will apply to all personal information collected, used and/or disclosed in the course of commercial activities, unless provinces enact legislation that is substantially similar. As written, this legislation will impact most, if not all employers, and have a direct impact on the administration of group health plans.

Knowledge and Consent

The central concepts of PIPEDA are Knowledge and Consent. Under PIPEDA, organizations are required to obtain the consent of individuals before acquiring and handling their personal information. In obtaining consent, it is the responsibility of the organization to identify the purpose(s) for which the personal information is being collected, as well as how it will be used, disclosed, etc., when the information is collected. The use or disclosure of such information is limited only to those purposes consented to by the individual.

BFP and You - Partners in Privacy

In responding to the requirements of PIPEDA, BFP has developed its Privacy Policy and Complaint Procedure, identifying how plan member information will be handled, shared, stored and destroyed. Please review our policy and complaint process statements to ensure they are in alignment with your own privacy policy and practices. It is our understanding that it is the responsibility of each employer to obtain the consent of each employee and where applicable, each employee’s spouse/partner, identifying how their personal information will be used and shared with respect to outsourced services, such as group health plans. It is our expectation that such consent will be obtained by you prior to providing BFP with personal information about an individual.

BFP Privacy Policy

BFP will make every effort to ensure that personal information regarding group benefit plan members, their spouses/partners and/or eligible dependents is handled, secured, shared and destroyed using means that reflect the spirit of enacted privacy legislation. Only the information necessary to effectively administer each group benefits plan; obtain quotes for underwritten/insured products within that plan; verify the identity and eligibility of a plan member, spouse or eligible dependent; adjudicate and pay eligible claims; and audit plan expenditures will be collected and used by BFP. Such information will only be provided to those insurers/adjudicators contracted by BFP to provide services within the plan. Health benefit providers contracted to provide services through BFP will be required to have their own privacy policy and practices defined and in operation. BFP will endeavour to strike a reasonable and appropriate balance between individuals’ privacy rights, and the requirements of BFP to collect, use, disclose and report such information in the operation of the plan. HSP’s Privacy Policy will be reviewed from time to time to ensure it is accomplishing its purpose and as may be necessary to respond to changes in legislation.

BFP Privacy Practices

Enrolment and claims information will be collected from plan sponsors for their plan members:

  • To enrol the employee (and spouse/partner/eligible dependents where applicable) in the elected plan coverage, to correct or amend member information, or to implement changes to coverage that may be enacted over the term of the plan;
  • To verify eligibility and authenticate the identity of the employee and/or eligible.
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